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Captain Cooks Casino Review: Games, Bonuses, Payments & More
Captain Cooks Casino was founded in 2000 by Casino Rewards Group and has been known and preferred by Canadian players for the past quarter century. It is licensed by Kahnawake and certified by eCOGRA.
Microgaming and Pragmatic Play largely provide their games. It is ambitious with its welcome bonus. It gives 100 FS for only CAD 5.
Now, let’s go into the details in our Captain Cooks Casino review.
Captain Cooks Casino Bonuses and Promotions
Captain Cooks Casino Canada offers a welcome bonus and VIP program to enhance players’ gaming experience and loyalty to the casino. In our Captain Cooks Casino review, we will now discuss the bonus topic.
Welcome Bonus
You will receive a welcome bonus for your first 5 deposits. Here are the details.
- Deposit: Deposit only CAD 5, and get 100 FS
- Deposit: Up to CAD 100, 100% Match Bonus
- Deposit: Up to CAD 50, 150% Match Bonus
- Deposit: Up to CAD 25, 125% Match Bonus
- Deposit: Up to CAD 100, 100% Match Bonus
It’s only valid in the Mega Money Wheel game – only CAD 5 for the first deposit, but a minimum of CAD 10 for others.
After you deposit your first money, it may take 2-3 hours for it to be transferred to your account. Wagering requirement is 200x for the 1st and 2nd deposits, and 30x for the 3rd, 4th and 5th deposits.
VIP Program
Captain Cooks Casino Online is part of Casino Rewards and has a VIP program similar to other casinos in this group. This program has 6 levels, each with different advantages: personalized promotions, birthday surprises, faster customer support, personalized games, Time Of Your Life Sweepstakes, and VIP Lucky Jackpot access.
Each time you play a game, you earn VIP points. Every 100 points is 1 chip. You can use them as you wish. The more games you play, the faster your points accumulate and the faster you pass the levels. Every player who deposits money is automatically included in the VIP program.
Bonuses Table
Game Selection at Captain Cooks Casino
Casinos within Casino Rewards are generally only supported by Microgaming. However, in Captain Cooks Casino, we see games from Pragmatic Play as well as Microgaming. It has a large library with over 1000 games.
Next in our Captain Cooks Online casino review are the game types.
Slots
The most crowded game selection is slots. There are various types, from 3-reel classics to 5-reel moderns and progressive jackpots. The most preferred games, such as Mega Moolah, Immortal Romance, and Thunderstruck II, are also in the Captain Cooks library.
Table Games
- Blackjack: Classic, Multihand, European types.
- Roulette: American, European, European Gold and French types.
- Video Poker: There are types such as 10 Play, Jacks or Better, Aces and Faces, and Decues Wild.
Payment Options and Withdrawals at Captain Cooks Casino
Captain Cooks Online Casino offers localized payment gateway options for Canadian customers. These include:
Deposit
- Credit/Debit Cards: Mastercard and Visa
- E-wallets: Astropay, Skrill, and Neteller
- Bank Transfers: Direct Bank Transfer, and Interac
- Prepaid Cards: Paysafecard
Minimum deposit is CAD 5 or CAD 10 (depending on the bonus), and you can see your money in your account instantly.
Withdrawal Methods
- Credit/Debit Cards: Mastercard and Visa (1-5 business days)
- E-wallets: Astropay, Skrill, and Neteller (Up to 48 hours)
- Bank Transfers: Direct Bank Transfer, and Interac (1-5 business days)
- Prepaid Cards: Paysafecard (Up to 48 hours)
The minimum withdrawal is CAD 50 and there is a CAD 4000 weekly limit.
Captain Cooks Casino Mobile Experience
Captain Cooks Casino Online does not provide a dedicated application for iOS or Android, but you can easily access the casino’s website from the browser on your mobile device.
Mobile Compatibility
It is a website adapted to all screen sizes. Access to the desired information is easy. Although it is not very modern in terms of visuals, it is functional.
Performance
Sound and visual effects are equivalent to those on the computer.
Games
You can find other games except for very old versions.
Customer Support at Captain Cooks Casino
Captain Cooks Casino Canada answers its customers’ questions with several different methods and tries to help them.
Live Chat
A chatbot will greet you in French, but if you respond with “English please”, it can switch to English support. The response time is fast.
You can write your questions to support@crhelpdesk.com. However, since this is the common e-mail address of all casinos within Casino Rewards, it is useful to state that you are a Captain Cooks player. Depending on the intensity, you can get a response within 24-48 hours.
Phone
No phone support.
Languages
English, French, German
Security and Licensing of Captain Cooks Casino
Captain Cooks Online Casino tries to make its players feel safe with the license, certificate and security measures it has taken. These measures are as follows:
License
It is licensed by Kahnawake and complies with the strict rules of the commission.
Certificate
eCOGRA monitors the casino regarding fair play and payout percentage. You can find these certificates by entering the eCOGRA logo in the footer section.
Security Measures
Thanks to 128-bit SSL technology, players’ personal and financial information is kept secure. Hacking is also prevented with a firewall.
Responsible Gambling
By working together with Cyberpatrol, CyberSitter, and NetNanny institutions, the casino prevents children under 18 from entering and its advertisements from appearing in front of these people.
The casino works with the NCPG and Gamblers Anonymous to ensure that players are vigilant about issues such as self-exclusion, budget restrictions and time limits.
User Experience and Interface of Captain Cooks Casino
Captain Cooks is a well-known casino in the industry, founded in 2000. When you enter the website, you see an old-style casino. This website does not have colorful game logos, attractive banners, or animated elements. Instead, it welcomes you with a more old-fashioned image.
The first thing you will see is a simple, large banner introducing the welcome bonus. On the top menu, you will see the Home, Sign Up Bonus, Casino Games, Winners List, Contact Us, and Play Now tabs.
A little further down the page are banners introducing a few games and comments from players who have won a lot of money thanks to the welcome bonus. The vast majority of the homepage is dedicated to the welcome bonus. At the bottom, there is a footer section where you can access the necessary information.
Performance
The website is fast. The opening time of the games is successful.
Navigation: Since it is a simple website, navigation is also easy.
Final Verdict on Captain Cooks Casino
If we were to write our final sentences about Captain Cooks Casino Canada, Captain Cooks is a very old platform and is highly respected and well-known since it is included in the Casino Rewards group. It has an ambitious welcome bonus and they frequently emphasize this on the website. Security measures are high. It has games from well-known providers such as Microgaming and Pragmatic Play.
On the other hand, we can say that the fact that the website looks outdated, does not support cryptocurrency and does not have live dealer games is a disadvantage.
In our Captain Cooks Casino review, we tried to write about every issue in detail, the final decision is yours.
FAQ
Yes, Captain Cooks Casino is licensed by the Kahnawake Gaming Commission and is a legal platform.
The minimum deposit is CAD 5 for the first deposit and CAD 10 for the others. There are bonus terms such as 200x for the 1st and 2nd deposits and 30x for the 3rd, 4th and 5th deposits.
No, there are no live dealer games at this time.
Captain Cooks does not charge a fee for withdrawals, but your payment method may. If you encounter such a situation, you can contact your payment method's customer service representative.
Yes. You can use the points you earn in the VIP program at other Casino Rewards casinos.
General Information
Deposit Methods
