Zodiac Payment Options and Withdrawal Review

In our Zodiac Casino review, we are in the part where we have the most difficulty finding the necessary information on the official website – deposit and withdrawal methods. We will also give our thoughts in the final verdict, but we may want the casino to inform its customers better on this issue. Some information is in the FAQ section, but even there it does not mention which methods are available and how long the withdrawal and deposit periods are. You can see the logos of some of the methods in the “footer” section at the bottom. We will share the information we can obtain; you can ask the casino’s customer support department if you are unsure.
E-mail to support@crhelpdesk.com

Deposit Methods:

Credit/Debit Cards: Visa, Mastercard
Bank Transfers: Interac
Prepaid Cards: Paysafecard and Astropay
E-Wallets: Skrill, Neteller
Cryptocurrency: Not Supported

Withdrawal Methods:

In our Zodiac Withdrawal review, we can write that:
Credit/Debit Cards: Visa (Mastercard withdrawals may not be available in some cases)
E-Wallets: Skrill, Neteller, PayPal
Bank Transfers: Direct bank transfers, Interac

And withdrawal times:
Visa, Mastercard: 3 working days
e-Wallets: 1 to 3 working days
Direct Bank Transfer: 6 to 10 working days
CAD EFT/ECheck: 2 to 3 working days

If you ask about extra fees when you withdraw your money:
CADEFT: No Cost
DBT: CAD 50 – Note: DBT Withdrawals over CAD 3000: CAD 100
All other methods: No cost

This is the information we have access to and you can contact the casino for any questions you may have.

Zodiac Mobile Casino Experience

Mobile Compatibility and Performance:
Zodiac Casino is a casino that works seamlessly on mobile devices thanks to its infrastructure. The casino is well-optimized for both small and large screens of mobile devices. Games work quickly; payment methods are easy to access.

Dedicated Application:
Zodiac Casino has an application for both Android and iOS-based devices. In this way, those who do not want to use it in the browser can download the application and access the games they want. We see that the application is also very successful.

Game Selection:
All games played on the computer can also be played on mobile devices without any problems, with Microgaming support. If you cannot see a game, it might be about your region, as we mentioned before.

Customer Support at Zodiac Casino

Zodiac Casino offers several support options for players who need assistance and even those who are not yet members. Let’s take a closer look at their customer support services.

Live Chat:
Available 24/7. You can get support in French, English, and German. An agent can usually contact you in less than a minute. This is the quickest way to resolve your issue quickly.

Email Support:
You can find the support you seek by writing your question to support@crhelpdesk.com. The response time can be between 24-48 hours. If it is not a very urgent situation and you have a lot of questions, email support will help you.

Phone Support:
There is currently no phone support option.

In addition to this, there is a FAQ section in the footer. You can find a lot of information here, but we think it would be better if they added more information, especially what payment methods are available, whether there is a mobile app, and licensing and security issues.

Security and Licensing at Zodiac Casino

Licensing and Regulation:
When it comes to Zodiac Casino security and licensing, the casino was certified by the Kahnawake Gaming Commission on 2010/03/16. The casino adheres to the strict rules of the commission and is a trusted platform in players’ eyes.

Encryption and Data Protection:
Protecting user data and transactions is essential for a casino. That’s why Zodiac Casino uses SSL (Secure Socket Layer) technology and prevents 3rd parties from accessing player information.

Fair Play:
eCOGRA, an independent organization that checks whether games are fair and prizes are distributed fairly, regularly audits the casino.

Responsible Gaming Measures:
The casino has taken the necessary precautions in this regard. There is also a section in the footer where it warns players about deposit limits and self-exclusion. It also encourages players to test themselves by working with “Gamble Aware” for those who are unsure of themselves and want to test themselves.

Overall, Zodiac Casino is a secure online casino.

Zodiac Casino User Experience and Interface

Website Design and Navigation:

Zodiac Casino is designed in a very simple and understandable way. No part tires the eyes. When you enter the official website, the first thing that greets you is a large banner and a welcome bonus. Since they are ambitious about 80 free spins for CAD 1, they have emphasized this on other website pages.

Again, there are home, sign-up bonus, casino games, winner list, contact us, and play now buttons that you can easily see in the top menu.

When you scroll down to the bottom of the page, you will be greeted by colourful icons of the games. There are popular games, top games, and eye-catching updates. As you scroll down, you come to the “get rich like them” themed section with photos of real players. There is a scoreboard that shows how much online players won, especially if they won a big prize. When you get to the bottom, you can see the tabs with the necessary information in the footer section.

Performance and Loading Speeds:

We have seen that the website works fast enough and without any problems with games during busy hours.

General User Experience:

While Zodiac Casino’s website may have a slightly outdated look compared to modern platforms, it remains functional and easy to navigate. The homepage highlights key promotions, game offerings, and jackpot counters, ensuring players can quickly find relevant information.

The biggest drawback, as mentioned in other sections, is the lack of essential information. Details on payment methods, mobile applications, certificates, and bonuses should be more clearly presented to players. As a new player, you may need to rely on customer support to find this information.

For example, Zodiac Online Casino has a dedicated application, but there is no sign on the website. It should be, and that sign should take the player to the application if they would want. You must search for it on a search engine if you want the app.

Final Verdict on Zodiac Casino

Strengths and Highlights:

Reliable Certification: Certified by a strict gaming commission like Kahnawake.
Low Initial Deposit: You can start playing with as little as CAD 1.
Experience in the Industry: An old casino founded by Fresh Horizons (Casino Rewards Group).
Mobile Compatibility: Successful in browser and dedicated app

Areas for Improvement:

High Wagering Requirements: We mentioned that you can start the game with CAD1, but there is a wagering requirement of 200x, which is way above the acceptable level.
Limited Game Providers: Although it is a Microgaming-powered casino, there are no other major game providers to be seen.

We have mentioned in our Zodiac review that Zodiac Online Casino Canada, with all its pros and cons. It is up to you to evaluate and decide. Have fun.